Offline document access for comprehensive mobile synchronisation

SharePoint stops when connectivity drops, leaving mobile workers stranded with documents trapped online.

Ideagen Mail Manager provides offline document access through synchronisation that keeps teams productive anywhere. Work offline, sync when reconnected and never lose changes.

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Overview

Intelligent offline document access

Ideagen ensures teams have essential files regardless of connectivity. Access and save content in SharePoint or Teams even when offline, then sync your changes seamlessly when back online.

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Challenge & Solution

SharePoint content becomes completely inaccessible without internet connection

No signal means no SharePoint and complete productivity shutdown.

Ideagen Mail Manager enables offline access to critical documents, creating local repositories that mirror your SharePoint structure and permissions. Browse, review and annotate offline exactly as you would online. Full productivity maintained anywhere.

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Challenge & Solution

Offline changes don't automatically synchronise back to SharePoint systems

Editing offline traditionally leads to version conflicts and hours lost reconciling changes.

Ideagen Mail Manager merges changes smoothly, preserving all modifications through advanced versioning. The system tracks every change and timestamp during offline periods, then syncs when reconnected. Nothing gets lost and audit trails stay intact.

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Challenge & Solution

Mobile workers unable to process and file emails without network connectivity

Field teams can't traditionally file emails offline, causing communications to pile up and responses to delay.

Ideagen Mail Manager enables offline email processing that categorises and routes messages to SharePoint when reconnected. Draft responses, update projects and maintain communications offline with everything syncing when you're back online.

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Additional reading

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Learn about the ISO 9000 family standards and their first significant revision since 2015.

IKM Consulting

IKM Consulting belive without Mail Manager, it would put a significant time constraint on people to file and search emails, and it will run the risk of human error. It would increase our workload and introduce another layer of error.

M. J. Harris Construction Services, LLC

It simplifies a manual process and allows to search for emails in an intuitive way, allowing them to quickly find key information.

GVK-Siya Zama Construction

They see Mail Manager as a user-friendly time-saving product, that should help companies to improve performance. And even for those who avoid change, GVK was able to quickly implement the software and promote the benefits across the business.

LiRo Group

With Mail Manager, the staff has time to focus on core business functions, which has shown in improved efficiency, productivity, results, and client feedback.

Guildprime Specialist Contracts Ltd.

The company is split into two departments that have their own separate filing locations while timestamps are attached to all emails. With each new project, the team sets up shortcuts that sends emails into specific folders to simplify the task of finding information.

enstruct

Implementing a solution that standardised the filing of emails across the entire business was, vital.

BAAM

“Mail Manager provides more efficient admin of the email world, as well as higher confidence in the integrity of our filing system."

Enspire Solutions

One employee would spend one hour per day for two weeks trying to manage a full inbox, which equates to around $1,500 - which would be doubled for a director. Mail Manager removes this potential loss by ensuring emails are immediately filed to the appropriate server location.

RPA Group

RPA were able to start using Mail Manager within two months across the entire company. Following the easy implementation.