Information silo elimination for comprehensive collaborative sharing

Email chains trapped in individual inboxes prevent effective collaboration.

Ideagen Mail Manager breaks down information barriers—automatically surfacing relevant correspondence across teams whilst maintaining security and governance. 

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Overview

Intelligent information integration platform

Ideagen Mail Manager works within Microsoft 365 to transform fragmented email systems into unified team knowledge hubs. Files saved to shared folders become accessible to all project members. Automated access controls make information available, not hidden. 

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Challenge & Solution

Critical correspondence becomes inaccessible when employees leave or take holiday

When key staff are unavailable, projects stall waiting for inbox access.

Ideagen Mail Manager categorises and shares project-relevant emails across team spaces. The platform routes correspondence appropriately whilst maintaining security and project continuity. 

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Challenge & Solution

Team members cannot access relevant project correspondence across departments

Marketing waits for feedback buried in sales inboxes whilst delivery timelines slip.

Ideagen Mail Manager automatically surfaces relevant correspondence based on project tags and document relationships. Real-time notifications when important correspondence arrives. No manual forwarding needed. 

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Challenge & Solution

Duplicate work occurs due to lack of shared email visibility across teams

Multiple team members contact the same client because they can't see colleagues' exchanges.

Ideagen Mail Manager provides intelligent orchestration that prevents duplicate communications. Create shared email threads for project communications. Teams see previous interactions and build on existing relationships. 

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See Ideagen Mail Manager in action

Access your personalized demo below. 

Request a demo today

Additional reading

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IKM Consulting

IKM Consulting belive without Mail Manager, it would put a significant time constraint on people to file and search emails, and it will run the risk of human error. It would increase our workload and introduce another layer of error.

M. J. Harris Construction Services, LLC

It simplifies a manual process and allows to search for emails in an intuitive way, allowing them to quickly find key information.

GVK-Siya Zama Construction

They see Mail Manager as a user-friendly time-saving product, that should help companies to improve performance. And even for those who avoid change, GVK was able to quickly implement the software and promote the benefits across the business.

LiRo Group

With Mail Manager, the staff has time to focus on core business functions, which has shown in improved efficiency, productivity, results, and client feedback.

Guildprime Specialist Contracts Ltd.

The company is split into two departments that have their own separate filing locations while timestamps are attached to all emails. With each new project, the team sets up shortcuts that sends emails into specific folders to simplify the task of finding information.

enstruct

Implementing a solution that standardised the filing of emails across the entire business was, vital.

BAAM

“Mail Manager provides more efficient admin of the email world, as well as higher confidence in the integrity of our filing system."

Enspire Solutions

One employee would spend one hour per day for two weeks trying to manage a full inbox, which equates to around $1,500 - which would be doubled for a director. Mail Manager removes this potential loss by ensuring emails are immediately filed to the appropriate server location.

RPA Group

RPA were able to start using Mail Manager within two months across the entire company. Following the easy implementation.