Document risk management for comprehensive dispute resolution

Information silos create blind spots where disputes arise and evidence can't be found.

Ideagen Mail Manager transforms document risk management by automatically capturing, organizing and preserving critical business communications across all workflows. Protect your organization with complete evidence trails.

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Embedded document risk management

Ideagen Mail Manager eliminates information silos through intelligent filing and comprehensive search. Transform reactive evidence gathering during disputes into proactive documentation that maintains complete audit trails throughout every business process. 

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Unable to produce evidence in disputes or legal claims

When legal asks for contract correspondence, critical evidence often sits buried in email archives where nobody can find it.

Ideagen Mail Manager captures and indexes all business communications, contracts and decision records, providing instant access to chronological document trails with full metadata preservation. The platform's search preview pane helps quickly identify relevant communications when time is critical. 

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No reliable backup for critical business communications

Project decisions exist only in email threads whilst client commitments hide in informal communications.

Ideagen Mail Manager captures and preserves everything with smart categorisation. Multiple backup layers ensure negotiations and approvals never disappear, whether stored locally, on network servers or cloud. 

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Missing documentation for contractual agreements

Contract disputes escalate when supporting documentation can't be located.

Ideagen Mail Manager creates thorough contract packages linking communications, approvals and evidence throughout agreement lifecycles. Save attachments separately or with emails—you control where everything lives. Systematic capture of amendments and approvals across global projects. 

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LiRo Group

With Mail Manager, the staff has time to focus on core business functions, which has shown in improved efficiency, productivity, results, and client feedback.

WSP

The speed of finding information has proved extremely beneficial for WSP.

Arup

As messages are filed in the same location as other project documents they are all in one place and thus easy to find both during the life of the project or many years later from an archive.

Multinational construction organization

Mail Manager is now being used heavily across a number of a multinational construction organization's global offices including the UK, Sweden, America, and Australia.